Return Policy for Hababa
At Hababa, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, please review our return policy below:
-
Eligibility for Returns
You may return any unused and unopened items within [insert time frame, e.g., 30 days] of delivery for a full refund or exchange. To qualify for a return, items must be in their original packaging, with all tags attached. -
Return Process
To initiate a return, please contact our customer support team at [insert contact email or phone number]. Provide your order number and details about the item you wish to return. Our team will guide you through the return process and provide you with a return shipping label if applicable. -
Refunds
Once we receive your returned item and confirm its condition, we will process your refund within [insert time frame, e.g., 7-10 business days]. Refunds will be issued to the original payment method used during the purchase. -
Exchanges
If you wish to exchange an item for a different size or product, please contact our customer support team to initiate the exchange. You may need to return the original item before the new one is sent out. -
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective item or an error on our part. In such cases, we will cover the return shipping costs. -
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you. -
Final Sale Items
Some items may be marked as final sale and are not eligible for return or exchange. These items will be clearly indicated on the product page.
Thank you for choosing Hababa for your table tennis needs. We appreciate your business and are here to help you with any questions or concerns regarding our return policy.